Privacy Policy
Last Updated: November 21, 2024
At w3MediaLabs, LLC ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Martial Arts Tournament Manager platform ("Service").
1. Information We Collect
Information You Provide
- Account Information: Email address, name, academy affiliation, role (organizer, judge, coach)
- Competition Data: Tournament details, venue information, date and time
- Registrant Information: Competitor names, ages, belt ranks, weight classes, academy affiliation
- Payment Information: Billing details (processed securely through third-party payment processors)
- Communications: Messages, support requests, feedback
Information Automatically Collected
- Usage Data: IP address, browser type, device information, pages viewed, time spent
- Cookies: Session data, authentication tokens, preferences
- Performance Data: System logs, error reports, analytics
2. How We Use Your Information
We use collected information for the following purposes:
- Provide Services: Enable tournament management, bracket generation, scoring, and registration
- Authentication: Verify identity and maintain secure access
- Communications: Send notifications, updates, and support responses
- Improvement: Analyze usage patterns to enhance features and performance
- Security: Detect fraud, abuse, and security threats
- Legal Compliance: Meet legal obligations and enforce terms
3. Information Sharing and Disclosure
We Share Information With:
- Tournament Participants: Competitor names, academies, brackets visible to event attendees
- Service Providers: Cloud hosting (AWS/Google Cloud), email services, payment processors
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In case of merger, acquisition, or asset sale
We Do NOT:
- Sell your personal information to third parties
- Share your email address without consent
- Use your data for advertising purposes
- Share payment information (handled securely by payment processors)
4. Data Security
We implement industry-standard security measures:
- Encryption: HTTPS/SSL for data in transit, encrypted storage for sensitive data
- Authentication: Secure password hashing (bcrypt), JWT tokens, multi-factor authentication
- Access Controls: Role-based permissions, limited employee access
- Monitoring: Regular security audits, intrusion detection
- Backups: Regular encrypted backups stored securely
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing emails
- Data Portability: Export your data in a machine-readable format
- Withdraw Consent: Revoke consent for data processing
To exercise these rights, contact us at privacy@matmgr.com
6. Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Note: While competitors of all ages participate in tournaments, account creation and registration are performed by adults (parents, guardians, or coaches).
7. Cookies and Tracking
We use cookies and similar technologies for:
- Essential Cookies: Required for login, session management, security
- Functional Cookies: Remember preferences, settings
- Analytics Cookies: Understand usage patterns, improve service
You can control cookies through your browser settings. Note that disabling essential cookies may affect Service functionality.
8. Data Retention
We retain personal information for as long as necessary to:
- Provide Services to active accounts
- Maintain tournament records and historical data
- Comply with legal obligations (tax records, dispute resolution)
- Enforce agreements and resolve disputes
Deleted accounts: Data anonymized or deleted within 90 days, except where legally required to retain.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
10. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of sale of personal information
- Right to deletion
- Right to non-discrimination for exercising CCPA rights
We do not sell personal information.
12. European Privacy Rights (GDPR)
If you are in the European Economic Area, you have rights under the General Data Protection Regulation including:
- Right to access, rectification, erasure
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
Legal basis for processing: Consent, contract performance, legal obligations, legitimate interests
13. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date
- Sending email notification for significant changes
Continued use of the Service after changes constitutes acceptance of the updated policy.
14. Contact Us
Questions about this Privacy Policy? Contact us at:
w3MediaLabs, LLC
Email: privacy@matmgr.com
Support: support@matmgr.com
For privacy-related requests, please use the subject line "Privacy Request"
Note: This policy applies to matmgr.com and related services operated by w3MediaLabs, LLC. By using our Service, you acknowledge that you have read and understood this Privacy Policy.